Refund Policy

1. Overview

SocialSafar Marketing Solutions Private Limited (CIN: U73100UP2025PTC227273) values your satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for our courses and services.

2. Course Refunds

Recorded Courses:

• Refund requests must be made within 7 days of purchase
• Refund is applicable only if less than 30% of the course content has been accessed
• No refund after 7 days or if more than 30% content has been accessed

Live Classes:

• Full refund if cancelled 48 hours before the first session
• 50% refund if cancelled within 48 hours of the first session (before it starts)
• No refund after the first session has been attended

Workshops:

• Full refund if cancelled 24 hours before the workshop
• No refund after the workshop has started

Combo Packages:

• Refund terms follow the recorded course policy
• Partial refunds are not available for individual courses within a combo

3. Service Refunds

• Monthly services: Pro-rated refund if cancelled within the first 7 days of a billing cycle
• No refund after 7 days of the billing cycle
• Setup fees are non-refundable
• Custom project work is non-refundable once work has commenced

4. How to Request a Refund

To request a refund, please contact us with:

• Your full name and registered email
• Order ID or transaction reference
• Reason for refund request

Email: info@socialsafar.in

5. Refund Processing

Approved refunds will be processed within 7-10 business days. Refunds will be credited to the original payment method. Bank processing times may add 3-5 additional business days.

6. Exceptions

We reserve the right to deny refund requests in cases of policy abuse, repeated refund requests, or violation of our Terms & Conditions.

7. Contact

SocialSafar Marketing Solutions Pvt. Ltd.

Email: info@socialsafar.in | Phone: +91 7905331107